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Q: Do businesses pay a membership fee to be featured on the A-List?
A: No. Businesses featured on the A-List do not
pay any sort of monthly or annual membership fee. If they did,
we feel that the integrity of what we’re trying to do would
be compromised, as has happened with other local “Best of
” lists. Businesses do, however, pay a small, one-time setup
fee which compensates for our time gathering their information
and creating their profile on our site, as well as a photography
session for inclusion in their profile.
Q: How do you make money if you don’t charge businesses
a membership fee to be featured?
A: We make our money primarily from the sale
of Green Cards. This allows us to provide an extremely high quality
advertising medium to our members at no charge, while providing
residents and visitors of the Brandywine Valley with a very valuable
discount card that can be used over and over at hundreds of local
businesses. This way everyone wins.
Q: How do you check the quality of each business before
featuring them on the A-List?
A: We utilize a number of methods to ensure
that each business on the A-List meets our high standard of quality.
After utilizing one or more of the methods below, in addition
to other methods, each business is hand-selected and invited to
be featured on the A-List.
• Mystery Shopping - In many instances, we check the quality
of these businesses by sending a mystery shopper, or by shopping
them ourselves. Given our high standard of quality, this is often
the best method for determining the quality of a business.
• Word of mouth referrals - We take recommendations from
the consumers who have used these businesses. However, given the
fact that people’s opinions can vary greatly, we require
a number of positive referrals for a particluar business before
featuring them on the A-List.
• Consumer reviews, trade journals, feedback forums, and
other publications and websites - We keep on top of consumer review
publications and websites, as well as other local editorials and
lists that rank the quality of these local businesses. However,
we do understand that the downside to this method is that the
reviews are only as reliable as the company that published them.
That’s why we are very careful about who we listen to.
• Trusted sources in industries related to the business
in question - If, for example, we’re looking to feature
a disc jockey, we would ask for referrals from event planners,
caterers and other like businesses that deal with disc jockeys
on a regular basis. Then, once we’ve gathered this information
from multiple sources, we would make our decision based on these
reviews.
Q: Why don’t you feature local franchises on the
A-List?
A: It’s true, some franchises could be considered
local businesses. But if we chose to feature those businesses,
we’d be left with the messy job of determining which franchises
are “local” and which aren’t. That’s why
we decided to exclude them altogether.
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